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Training & Development

Immersive and interactive learning experiences to uplift, inspire and enhance performance

Empowering individuals and teams with learning experiences that cultivates adaptive capacity, deliver lasting change, and enhance performance


 

Our programs are designed to facilitate engagement, individual effectiveness and business results. We combine assessments, data-driven insights, business psychology, innovative tools, experiential learning opportunities in fit for purpose learning experiences that match the right learning at the right time.

 

We help delegates understand the need for development in a business context to enable and sustain behavioural change, enhance performance, and create measurable impact within the organisation. 

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Our Approach

CUSTOMIZE

Co-create custom training solutions and learning journeys built on a deep understanding of your organisation and the factors influencing individual and organisational effectiveness

TARGET

Use data insights to uncover the hidden drivers of success, define success metrics to orient the solution to the context, and ensure maximum measurable impact in service of targeted outcomes

DELIVER

Deliver high quality, best practice experiential learning and outcomes-focused  solutions using a variety of methodologies that are personal, contextual, and transformational

REVIEW

Measure and report on the experience, progress, uncover what's impeding additional progress, and in powerful ways to accelerate learning and behavioural change for even better results

Our Library of Training and Development Solutions

 

We have a range of workshops and programs available that are customizable to suit your unique needs. We regularly update our programs to align with the latest developments globally. We will gladly intentionally custom design and implement learning activities, workshops and programs for your organisation that will enable the necessary conditions for success. 

Computer Sketch

Introduction to Psychometric Assessments

Introduction to Psychometric Assessments

 

This workshop highlights the following:

  • The value of assessments in making informed talent decisions

  • Selecting the appropriate assessment battery

  • Conducting assessments

  • How to interpret and apply assessment results

  • The use of talent data analytics and insights

  • Providing feedback

  • Ethics, confidentiality and data privacy

Work meeting

Assessment Centre Observer and Assessor Training

Assessment Centre Observer and Assessor Training

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This workshop highlights the following:

  • The purpose of assessment centres

  • Assessment centre design

  • Types of assessment centre exercises

  • Assessment centre administration

  • Role of the assessors

  • Recording observations

  • Classifying and scoring behaviours 

  • Reporting and feedback 

  • Ethical considerations

Competency Based Interviewing Techniques

 

This workshop highlights the following:

  • Differentiating between skills and competencies

  • The value of behavioural interviewing techniques 

  • Preparing for interviews

  • Interview questions

  • Conducting the interview

  • Interviewing techniques

  • Conducting the interview

  • Assessing and scoring the demonstrated behaviours

  • Ethical considerations and bias

Competency Based Interviewing Techniques

Recruiting and Selecting for Success

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This workshop highlights the following:

  • Measuring role, culture and organisation fit

  • Identifying the fit for purpose process and methodology

  • Defining and assessing success criteria

  • The role of psychometric assessments in the selection process

  • Effective use of talent data analytics

  • Ethical considerations

Business Woman

Recruiting and Selecting for Success

Happy Friends

Emotional Intelligence in the Workplace

Emotional Intelligence in the Workplace

 

This workshop highlights the following:

  • The role of emotions in our daily lives

  • Measuring EQ in the workplace

  • Interpreting emotions

  • Emotional regulation and emotional control

  • Understanding  EQ  

  • EQ competencies

  • The link between EQ and performance

  • Strategies to enhance emotional intelligence

A male Asian developer brainstorming

Critical and Adaptive Thinking to Solve Problems

Critical and Adaptive Thinking to Solve Problems

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This workshop highlights the following:

  • The need for adaptive capacity and a growth mindset in solving problems

  • Critical thinking for better decision making

  • The value of being agile in your thinking and solutioning

  • Problem solving styles and strategies

  • The role of confidence and intuition in decision making 

Managing Stress and Enhancing Your Adaptive Capacity

 

This workshop highlights the following:

  • Defining stress

  • Response to stress, symptoms, and stress related disorders

  • Impact on personal effectiveness and work performance

  • Stress and personality 

  • Stress management strategies

  • Enhancing resilience and adaptive capacity

Young Woman Contemplating

Managing Stress and Enhancing Your Adaptive Capacity

Courageous Conversations and Resolving Conflict

 

This workshop highlights the following:

  • When to have conversations when the stakes are high

  • Difficult conversations turning into conflict

  • Destructive vs constructive conflict

  • Personality and conflict styles

  • Diffusing and resolving conflict

  • Conflict management strategies

Boxing Position

Courageous Conversations and Resolving Conflict

Hands

Using Behavioural Economics to Build Trust

Using Behavioural Economics to Build Trust

 

This workshop highlights the following:

  • Foundation and dynamics of trust

  • Distrust is not the opposite of trust

  • The role of emotional and social intelligence in cultivating trust in teams

  • Establishing and regaining trust in the workplace

  • How personal bias, values, and personality styles impact trust 

  • Action plans to restore trust and improve performance

Therapy

Leading as Coach and Mentor to Enhance Performance

Using Behavioural Economics to Build Trust

 

This workshop highlights the following:

  • Characteristics of a leader and trusted advisor

  • Situational leadership and performance

  • Transformational and Spiritually Conscious leadership as foundation for success

  • When to coach and when to mentor

  • Results based coaching, action learning, and other models 

  • Coaching and mentoring skills

Individual and Team Mastery

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This workshop highlights the following:

  • Difference between a group and a team 

  • Stages of team development 

  • Teams in transition

  • Personality, preferences, styles and Interpersonal dynamic

  • Dysfunctions that may impact team cohesion and performance

  • Maximizing individual and team effectiveness and performance

All Hands In

Individual and Team Mastery

Selecting, Managing and Motivating People

 

This workshop highlights the following:

  • The difference between managers and leaders

  • Impact of leadership styles on employee morale, motivation, engagement, and performance

  • Managing performance and making effective talent decisions

  • Inspiring others, facilitating growth and amplifying talent in your team

  • Strategies to sustain performance

Selecting, Managing and Motivating People

Color Pencils

From Unconscious Bias to Leveraging Diversity

From Unconscious Bias to Leveraging Diversity

 

This workshop highlights the following:

  • Defining diversity and bias

  • Conscious and unconscious bias

  • Cultivating awareness, consideration and respect for diversity

  • The value of diversity in teams

  • Ensuring inclusivity and leveraging diversity

  • Establishing and nurturing a sense of belonging and inclusivity in teams

Customer Service Excellence 

Customer Service Excellence 

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This workshop highlights the following:

  • Who are our customers?

  • Customer expectations

  • Customer relationship complexity

  • Measuring customer care and satisfaction

  • Code of customer service

  • Using data analytics to our advantage 

  • Using data analytics for customer retention and enhancing service performance 

Managing for Gold - Driving a High Performing Culture

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This workshop highlights the following:

  • Fundamentals of managing performance 

  • Levers for enhanced  engagement and performance

  • Contracting, objective setting, measurement, and providing feedback

  • Identify and remove obstacles to productivity

  • Leading a high performing team

Trophies

Managing for Gold - Driving a High Performing Culture

Mind the Gap in Planning and Managing Your Career 

 

This workshop highlights the following:

  • Differences between jobs and careers

  • Career fundamentals 

  • Career boosters and busters

  • Creating your personal brand

  • Know your strengths

  • Your compass to advance your career

  • Strategies involved with successful career management

Mind the Gap in Planning and Managing Your Career 

Personal and Interpersonal Mastery 

Personal and Interpersonal Mastery 

 

This workshop highlights the following:

  • Self-awareness, self-esteem, confidence and assertiveness 

  • The impact of self-talk and our locus of control

  • Social intelligence, social and emotional maturity and responsiveness

  • Setting personal boundaries and dealing with personal setbacks

  • Application of personal leadership vs self deception

  • Emotional longevity

  • Managing and leveraging relationships 

Essential Skills for Emerging Leaders and Supervisors

Essential Skills for Emerging Leaders and Supervisors

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This workshop highlights the following:

  • Foundations of supervision

  • The role requirements of a supervisor and manager

  • Qualities of an effective manager and supervisor

  • How to positively motivate and engage employees

  • Plan, delegate and control successfully

  • Obtaining commitment 

  • The difference between work management and work performance

  • Managing up and across

  • Managing accountability and performance

Consulting Skills for HR Professionals

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This workshop highlights the following:

  • ​Principles in customer centred consulting 

  • A framework for successful internal consulting

  • Sustainable internal consulting practice

  • Eight-step consultant engagement methodology

  • Principles of co-operative inquiry and solution orientated dialogue to enable and empower your clients

  • Successfully presenting information, persuading your client and navigating the consulting journey

Business

Consulting Skills for HR Professionals

Cultivating Agile Leadership and Digitally Readiness

 

This workshop highlights the following:

  • Requirements in the new world of work

  • Characteristics of an agile leader

  • Driving innovation

  • From ideas to solutions

  • Comparing traditional and agile teams

  • The organisational shifts required to improve digital readiness and agile leadership

  • ​the leader’s role in culture change

  • Re-imagine leadership - leading in a digital world

Virtual Reality Device

Cultivating Agile Leadership and Digitally Readiness


We are ready to add extraordinary value and create measurable impact in your organisation. Contact us to find out more

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